Can we change our reservation?
You can change or cancel your reservation free of charge at any time up to 2 days prior to your arrival date. If you have booked with one of our booking partners such as Booking.com or Expedia, you must always contact them to make any changes.
Can we park at the hotel and do we need to reserve?
We have sufficient parking spaces at the hotel for our guests. You do not need to reserve them in advance. Just report to reception on arrival and a member of staff will open the car park for you. This parking costs 20 euros per night and on the day of departure you can leave your car there after checking out until your actual departure.
Can we check in earlier or drop off our luggage?
Check-in is possible from 08.00 hours, but the room is only available from 15.00 hours. If the room is ready you can check in earlier. Until the room is available, you can store your luggage at the reception.
Can we check out later?
Unfortunately it is not possible to check out later. Only by having the departing guests check out at 11.30am at the latest, it is possible to have the rooms ready again for the new guests who can check in at 3pm.
Can we bring our (small) dog?
Unfortunately pets are not allowed in our hotel.
Do you have two single beds or can we add another one?
Our hotel is a romantic Boutique hotel and we therefore have lovely king size double beds. Due to the layout of the rooms, it is not possible to add an extra bed.
Can we stay with our newborn baby?
For the peace and quiet in our hotel, we choose to profile ourselves as a +16 adults-only hotel. That way, all our guests can enjoy a quiet stay in the beautiful setting of the Minnewater Park.
Can we have lunch and dinner with you?
There is an à la carte restaurant 'In The Mood' in the hotel where you can have lunch and dinner on any day of the week. We do not have a closing day, but it is advisable to book in advance. You can also enjoy a delicious drink in our bar 'Bar Boutique'. It is not possible to make a reservation for this and it is open every day until 11:30pm.